LEAN LOGISTICS
Methodology used by DYNAMO WELTWEIT LOGISTIK that puts the customer at the centre, making it easy to successfully address the growing complexity and demand of global logistic markets. Our Human to Human (H2H) approach requires “Lean Management” to operate and generate value for our clients through our flexibility and efficiency.
When you talk about Lean, you talk about value, about reducing waste (what does not create value, a process of continuous improvement within a company that aims to eliminate everything that is not productive such as:
Waste of time. The Lean Management makes an analysis of the work and logistic processes of our clients to reduce the time necessary to perform these activities.
Unnecessary efforts. All actions are subject to review. to find the best way to carry them out.
Expense control. Expenses, not related to an increase in productivity or profit, are eliminated.
CUSTOMER CENTERED SERVICE
At DYNAMO WELTWEIT LOGISTIK SA, our philosophy is to place our clients at the center of the business, fostering the development of interpersonal relationships with mutual benefit of value. With customer-focused logistics, we manage the value for them from the supplier-customer relationship in the supply chain to which they belong; looking for the improvement in the quality of the service, the adequate costs associated with the management of the supply chain and the increase in customer satisfaction.
This translates into the following actions:
- Establish clear and frequent communication with the client.
- Use of technology to improve process efficiency
- Focus on customer satisfaction
- Collaborative work with the client
One of the main strengths of DYNAMO WELTWEIT LOGISTIK SA is its PEOPLE. We are firm believers that relationships are built between people; therefore, we offer a dedicated Team and personalized contact to all our Clients and other Stakeholders. Fluid communications between all parts of your supply chain continue to be the most solid foundation for a long-term relationship.
Technology is not incompatible with human contact, quite the contrary, it provides the information and data that are necessary, to monitor and issue throughout the supply chain of our Clients. It provides space and time for the construction of human relationships, allowing personal, professional and dedicated attention. We give professional confidence and security that everything is under control.
At DYNAMO WELTWEIT LOGISTIK S.A, we go beyond B2B or B2C, we are a H2H Company (Human to Human).
For this reason, our Human Team and our Technology are your advantage and peace of mind. We accompany our Clients throughout their project, we support them in all their needs and we provide personalized solutions quickly.
FLEXIBILITY
At DYNAMO WELTWEIT LOGISTIK SA, we offer a unique combination in the market of business size and experience in mining logistics in Project Management. We are not big enough for our Clients to be just another statistic, but our People (the most valuable thing in any company) bring an experience of Over 100 years as a whole, in providing comprehensive logistics services to the Large Mining Industry through multinational contracts (for example, BHP Billiton, Barrick Gold, Freeport McMoran, Anglo American, among others).
We have the flexibility and personalized approach that a large operator that depends on all its decisions and customizations, on its Parent Company, is not in a position to offer.
When we talk about FLEXIBILITY at DYNAMO WELTWEIT LOGISTIK S.A., we refer to our immediate adaptation to change, the only constant factor in the mining Logistics Sector.
In business, there are several types of flexibilities:
-The strategic
-The organizational and structural
-The operational and
-The labor
Strategic Flexibility
At DYNAMO, we have a very active participation in the mining logistics sector. Our Executives have a lot of experience in the services required by this Sector, and other vertical markets and we are very quick to adapt to the new needs of our Clients. Our size (and this is a great comparative advantage) and our flat organization allow us to allocate resources and develop tools in record times without internal bureaucracy. Our culture is one of constant adaptation to change.
Organizational and structural flexibility
We adapt very quickly to the needs of our environment. We make intensive use of technology to build control towers in record time, anywhere. Our technology is mobile and
web-enabled. We adapt our tasks, processes and communication channels in record time. Again, we do not have the barrier of internal bureaucracy.
Operational flexibility
It goes hand in hand with our technology. We have the ability to offer multiple products according to the needs of our Clients, immediately. From end to end services, to SPOT operations, domestic transport to consultancies or access to new geographies. We develop new services in record time.
Labor flexibility
We get the best out of our Human Resources according to market demand without violating working conditions. In addition to our own Staff (our Staff Core), we have a “pool” of associated and specialized professionals, DYNAMO WELTWEIT LOGISTIK SA in security issues, logistics consulting, finance, among other disciplines. These associated professionals are always at our disposal. This allows us to react very quickly and minimizes the organization’s fixed costs, efficiencies that also benefit our Clients. This pool of associates is subject to our code of conduct and our values, and they provide services of the highest quality, always under our supervision.
The foregoing results in highly motivated Human Teams that capitalize on the strengths of our Human Resources, both Core and Associates. Additionally, it allows DYNAMO to be much more competitive. Finally, continually refining company policies helps identify new and better ways of doing things and encourages innovation.
FOCUS H2H
Enfoque H2H (Human to Human)
One of the main strengths of DYNAMO WELTWEIT LOGISTIK SA is its PEOPLE. We are firm believers that relationships are built between people; therefore, we offer a dedicated Team and personalized contact to all our Clients and other Stakeholders. Fluid communications between all parts of your supply chain continue to be the most solid foundation for a long-term relationship.
Technology is not incompatible with human contact, quite the contrary, it provides the information and data that are necessary, to monitor and issue throughout the supply chain of our Clients. It provides space and time for the construction of human relationships, allowing personal, professional and dedicated attention. We give professional confidence and security that everything is under control.
